FAQ

Frequently Asked Questions

How should I place my order?

You can place your order via our website or through the Direct Message option on Facebook and Instagram.

How will my order be delivered?

We work with professional, reputed delivery companies to ensure quick and safe order delivery.

How will I know that my order has been placed?

We will contact you via DM, SMS, or email for order confirmation before the shipment is dispatched.

How long will it take for my order to arrive?

All orders take between 3 to 4 working days to be delivered.

Under what circumstances can I request an exchange?

Please check our Excahange Policy

Which payment options are available?

We currently provide only the Cash On Delivery option. We will introduce bank transfer and debit/credit card payments soon.

Is it possible to refund items bought through discount codes or sales?

Products purchased during sales or promotional periods cannot be refunded or exchanged. In general, for any items that are out of stock, online store coupons will replace cash refunds.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.